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Help Desk Contacts
Help Desk Contacts
The Americas
Contact
Hours of Operation
Conditions
Phone:
1-800 387.8898 (US/CA)
001 905 813.7998
Normal Business Hours
08:00 to 20:30 EST Mon-Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
AHD.support@psion.com
08:00 to 20:30 EST Mon-Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Asia Pacific
Contact
Hours of Operation
Conditions
Phone:
001 905 813.7998
Normal Business Hours
08:00 to 20:30 EST Mon-Fri
Live Coverage
001 905 812.6350
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
AHD.support@psion.com
08:00 to 20:30 EST Mon-Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Belgium
Contact
Hours of Operation
Conditions
Phone:
0 703 000 19
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.belgium@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Denmark, Norway & Finland
Contact
Hours of Operation
Conditions
Phone:
701 01 606
Normal Business Hours
08 - 18 CET Mon - Thu
08 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.denmark@psion.com
08 - 18 CET Mon - Thu
08 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
France
Contact
Hours of Operation
Conditions
Phone:
0 825 077 466
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.france@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Germany
Contact
Hours of Operation
Conditions
Phone:
+49 2154 9282 33
Normal Business Hours
08 - 17 CET Mon - Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.germany@psion.com
08 - 17 CET Mon - Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Italy
Contact
Hours of Operation
Conditions
Phone:
848 350 009
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.italy@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Luxemburg
Contact
Hours of Operation
Conditions
Phone:
800 40 003
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.luxemburg@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Netherlands
Contact
Hours of Operation
Conditions
Phone:
0 900 202 2924
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.netherlands@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Portugal
Contact
Hours of Operation
Conditions
Phone:
808 202 617
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.portugal@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
South Africa
Contact
Hours of Operation
Conditions
Phone:
+27 (0)10 001 7030
Normal Business Hours
08:00 - 17:00 SAST Mon - Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
technical.southafrica@psion.com
08:00 - 17:00 SAST Mon - Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Spain
Contact
Hours of Operation
Conditions
Phone:
902 014 869
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.spain@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Sweden
Contact
Hours of Operation
Conditions
Phone:
902 014 869
Normal Business Hours
08 - 18 CET Mon - Thu
08 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.sweden@psion.com
08 - 18 CET Mon - Thu
08 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Switzerland
Contact
Hours of Operation
Conditions
Phone:
0 848 000 330
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.switzerland@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
United Kingdom
Contact
Hours of Operation
Conditions
Phone:
0 870 026 6371
Normal Business Hours
09 - 18 CET Mon - Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.uk@psion.com
09 - 18 CET Mon - Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
Middle East and African Nations
Contact
Hours of Operation
Conditions
Phone:
+33 442 50 74 85
Normal Business Hours
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Live Coverage
Outside of Normal Business Hours
Requires a Support contract with 24/7 enabled Customer Site ID to access
Email:
support.mean@psion.com
09 - 18 CET Mon - Thu
09 - 17 CET Fri
Four Business Hour Response
Web:
www.ingenuityworking.com
24/7
Next HD Business Day Via the Teknet application Information, RMAs, Ticket History
The Americas
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 1-800 387.8898 (US/CA) 001 905 813.7998 |
Normal Business Hours 08:00 to 20:30 EST Mon-Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | AHD.support@psion.com | 08:00 to 20:30 EST Mon-Fri | Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Asia Pacific
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 001 905 813.7998 | Normal Business Hours 08:00 to 20:30 EST Mon-Fri |
Live Coverage |
| 001 905 812.6350 | Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | |
| Email: | AHD.support@psion.com | 08:00 to 20:30 EST Mon-Fri | Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Belgium
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 0 703 000 19 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.belgium@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Denmark, Norway & Finland
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 701 01 606 | Normal Business Hours 08 - 18 CET Mon - Thu 08 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.denmark@psion.com | 08 - 18 CET Mon - Thu 08 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
France
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 0 825 077 466 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.france@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Germany
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | +49 2154 9282 33 | Normal Business Hours 08 - 17 CET Mon - Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.germany@psion.com | 08 - 17 CET Mon - Fri | Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Italy
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 848 350 009 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.italy@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Luxemburg
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 800 40 003 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.luxemburg@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Netherlands
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 0 900 202 2924 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.netherlands@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Portugal
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 808 202 617 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.portugal@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
South Africa
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | +27 (0)10 001 7030 | Normal Business Hours 08:00 - 17:00 SAST Mon - Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | technical.southafrica@psion.com | 08:00 - 17:00 SAST Mon - Fri | Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Spain
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 902 014 869 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.spain@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Sweden
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 902 014 869 | Normal Business Hours 08 - 18 CET Mon - Thu 08 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.sweden@psion.com | 08 - 18 CET Mon - Thu 08 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Switzerland
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 0 848 000 330 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.switzerland@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
United Kingdom
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | 0 870 026 6371 | Normal Business Hours 09 - 18 CET Mon - Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.uk@psion.com | 09 - 18 CET Mon - Fri | Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
Middle East and African Nations
| Contact | Hours of Operation | Conditions | |
|---|---|---|---|
| Phone: | +33 442 50 74 85 | Normal Business Hours 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Live Coverage |
| Outside of Normal Business Hours | Requires a Support contract with 24/7 enabled Customer Site ID to access | ||
| Email: | support.mean@psion.com | 09 - 18 CET Mon - Thu 09 - 17 CET Fri |
Four Business Hour Response |
| Web: | www.ingenuityworking.com | 24/7 | Next HD Business Day Via the Teknet application Information, RMAs, Ticket History |
