Psion Expands Presence in Latin America with New Rugged Computing Sales and Service Center
Company opens office in Buenos Aires, offers global I-Serv program to meet customer needs
11/11/2008
Cincinnati, Ohio, U.S.A – Psion, Inc. (LSE: PON), a global provider of wireless computing solutions, today announced it has established Psion Argentina, based in Buenos Aires, to provide sales support and customer service to the growing Latin American market for its line of rugged computers. In addition to opening a sales office, Psion will also offer customers its expanded global service program, I-Serv, which includes comprehensive hardware and services support, real-time device tracking and a company-owned and staffed Corporate Repair Center.
“We’ve served the Latin America market for more than 10 years, but our investment in the region through the establishment of Psion Argentina marks a new commitment to growing and serving our strong base of direct and channel partner customers,” said Fabian Audisio, sales director, Latin America, Psion Argentina.
Through this office, Psion’ Latin American customers can receive direct support with I-Serv. I-Serv simplifies the service process, making it easier to take advantage of a single global contract. By relying on a single contract, Latin American customers can dramatically reduce their total cost of ownership (TCO) by up to 50 percent for both hardware and services. I-Serv combines real-time online global device tracking with guaranteed service level agreements (SLAs), 24/7 live help desk support in more than seven languages, onsite technical support and abuse repair into a flexible service solution.
For more information on Psion, Inc. visit, www.psionteklogix.com. Information on I-Serv can be found at www.psionteklogix.com/i-serv.
About Psion, Inc.
Psion is a global provider of mobile computing solutions which deliver real-time access to enterprise data at the point of activity to improve business efficiency and productivity for leading enterprises throughout the world. Solutions are built around a range of high-quality, innovative mobile computers designed for tough and demanding environments. Psion has leading expertise in rugged hardware, integration, service and support and in new and emerging technologies including image capture and RFID. With over three decades of industry experience, Psion has customers in more than 80 countries, and over 39 sales and support offices in 23 countries. The Psion parent company, Psion PLC, is listed on the London Stock Exchange (PON.L). For more information, visit www.psionteklogix.com.
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