Case Studies

Aeroporti di Roma

Wireless System Maximizes Efficiency for Automated Airport Baggage Handling System

 

Copenhagen Airports A/S

Wireless solution enables Copenhagen Airport's central maintenance warehouse to increase efficiency with easy-to-use stock management system.

”The solution was implemented primarily to ease the workflow on the warehouse. This solution is easy to operate and rugged, reducing the number of data entry input errors as well as being robust enough to cope with the tough environment. We chose Psion for two main reasons: the reliability of their products, which is very important to us, and secondly, the skill and availability of the SAP integration team.”

 

 

Düsseldorf International Airport

Düsseldorf Airport’s real-time fleet management system optimizes shuttle bus timetable and improves passenger ground transportation.

“On the recommendation of our radio partner AEG Mobile communications, we contacted Psion Teklogix. The critical factors in our decision were rapid answer times of less than a second and the overall security and reliability of the system. Visits to some Psion Teklogix’ client sites convinced us it could deliver.”

 

 

Teph Seal

Automobile Detailer Reduces Labour Costs, Automates Billing Procedures, and Streamlines Payroll Processes with Mobile Technology

“The automation capabilities of our handheld solution have allowed us to cut labor costs by 10% to 15%.  With our labor costs exceeding $1 million a month, this solution will save us more than $1 million in labor alone in its first year of use. The solution also enables us to receive 85% of our billing data the same day the service is performed as opposed to waiting weeks for service paperwork under our old method. Faster access to data enables us to bill customers in a more timely fashion, which improves our cash flow. Finally, because human error has been eliminated from the process, we have been able to achieve 100% billing accuracy.”

 

BMW South Africa

Wireless solution helps car manufacturer's logistics management reduce inventory levels and keep more accurate stock records.

“Our management of the logistics processes has become significantly more efficient. This is due to the fact that the system is very easy to use. The systems’ full integration with SAP provides instant inventory and financial record updates occurring simultaneously with the wireless transactions.”

 

 

Volkswagen - Spare Parts Division

Volkswagen's Original Parts Center (OTC) in Kassel-Baunatal cuts costs and improves efficiency with wireless stock management system.

"The new data transfer solution has increased our productivity tremendously. The enormously time-consuming and costly process of reporting back to the central system has been eliminated. The system is now far more accurate, efficient and, crucially, flexible."

 

 

Ocean Beauty Seafoods

Industy Pioneer Improves Transportation Rates with Psion's Workabout Pro 3

“With SIMBA and Psion’s Workabout Pro 3, we’re able to ship directly to the customer out of our Alaskan plants, giving us better transportation rates. Our employees appreciate the
Workabout Pro 3s intuitive interface and durability. The support we’ve received from DSI and Psion has made the transition seamless.”

 

Catering Engros A/S

Danish Catering Business Optimises Warehouse Logistics by Replacing its Paper-Based System with a Voice-Enabled Solution

 

US Cold Storage

Extreme Toughness for the Extreme Cold

“For companies like us who have numerous sites with thousands of units, the ability to control each device regardless of location, not only saves time and money, but makes us more efficient as a company. Psion ’s MCC software provides our employees with user-friendly, powerful and reliable software that stands heads and shoulders above competitive offerings.”

 

Dreisbach Enterprises

Dreisbach Survives the cold with Psion ’ rugged mobile computing solution

“The new system is designed to operate in our tough warehouse environment and will provide a real benefit to us by giving us real-time visibility into the facility with 100 per cent accuracy. More importantly, it will give our customers the ability to check the exact status of any receipt at any time.”

 

Bear Creek Corporation

Direct mail marketer of perishable foods improves materials managements costs by 10% with RF coverage across sprawling site.

“As soon as they finish one activity, the picking and packing staff receive instructions for the next, making picking much more efficient… Immediate inventory updates allow resource planners to respond proactively to stock shortages.”

 

 

Bindi

Bindi, world-renowned for its imaginative ice creams, cakes and desserts utilizes Psion solutions to track its famous pastries from production to delivery, improving productivity and reducing costs.

“The ability to manage our entire logistics trail, facilitated by Psion , has significantly improved our productivity, and reduced our costs.”  

 

 

Magnor Plant

Magnor Plant Complies to Health and Safety Standards and Reduces Inspection Times by 70%

 

npower

Leading UK Energy Supplier Increases Productivity with an Upgrade to Ikôn

 

Vattenfall AB Värme Nordic

Improved Efficiency in Billing and Customer Service

“As a frequent user of the WORKABOUT PRO handheld computer working comfort is important. We have found that reliability of the new solution goes hand in hand with precise and reliable reading – we are very pleased with the WORKABOUT PRO.”

 

 

Brabant Water

Ensuring Accuracy for 2.2 Million Customers

“With the old system, we often had to wait days or weeks to get the data. Now it’s available right away. We don’t have to decipher illegible, handwritten notes anymore, so it’s also greatly reduced our error rate, With the data uploaded immediately, our service team can be a lot more responsive to customer questions and communications are transparent.”

 

 

ARVALIS-Institut Du Végétal

Rugged, Reliable WORKABOUT PRO Handheld Computers Help Advance Innovations in Agriculture

 

 

Cardiff Council

Cardiff Council Upgrades Waste & Recycling Manager System With Help From Ikôn.

“The Psion Ikôn is the ideal rugged PDA for our WRMS. It is feature packed yet is the most robust industrial PDA on the market, having an IP65 rating. It also has the highest battery life currently available on the market, which is essential for practical use in the field.”

 

 

Landis+Gyr

Landis+Gyr Field Service Operations Are Improved with Remote Radiator Gauge Readings.

“The process of reading radiator gauges is made easier and thereby the district heating power plants can save a lot of money and resources. Furthermore, precision and dependability is made better and the solution is pretty much maintenance free.”

 

MEDITECH - Medical Information Technology, Inc.

Data collection system for healthcare services provider provides efficiencies in inventory control and cost accounting.

 

AgroTech A/S - Institute for Agriculture and Food Innovation

Mobile handheld computers allow AgroTech A/S to streamline land trials and access real time information.

“With the new WORKABOUT PRO we can now, as mentioned, modify the trial and continue as we just watch out for two things at the same time. It is very important for a fast and efficient communication of important knowledge to the farmers.”

 

 

Thames Valley Police

Thames Valley Police Force adopt RFID solution from Psion to track assets.

“You cannot compare our old system to the RFID system. The new solution not only gives me the information I need to manage our equipment efficiently, it lets me know where items are on a day to day basis and when they are due for servicing or electrical testing. This means we know the kit we send out will function properly. Furthermore, by improving the management of maintenance health & safety is enhanced by ensuring assets that may be unfit for purposes are not issued, therefore avoiding risk of accident to both the police and members of public.”

 

 

 

Insert

Insert, the French leader in billposting uses Ikôn to renew its PDA population.

“This renewal aims to keep existing functionalities, but also and above all to develop new services for our customers, particularly by taking pictures of the tasks done using the new snapshot functionality. We also want to communicate faster with our field force thanks to wireless synchronization, and to secure productivity gains thanks to enhanced mobile applications."

 

 

Berliner Wasserbetriebe

Berliner Wasserbetriebe uses RFID to identify 60,000 assets.

 

 

 

Société Nationale des Chemins de Fer Français (SNCF)

French state-owned railway company Societe Nationale des Chemins de Fer Francais (SNCF), one of Europe's biggest land transportation companies introduces mobile ticketing inspection with 11,500 WORKABOUT PRO handhelds from Psion .

 

FAPS Inc.

Successful Inventory Tracking Across 250-Acre Facility

“We found the 7535s to be more robust with larger buttons, which make them easier to work while wearing gloves in the winter. In addition, windshield glare and sunlight was not a problem for the device when scanning. We now have a truly mobile real-time inventory management system and have since implemented [the same] solution at other facilities.” - Chris Heizmann, IT Director, FAPS Inc.

 

MGPS (Marseilles-Fos)

Marseilles-Fos Steams Ahead with Psion Wireless Technologies

“Not only do I believe that this innovative remote-monitoring system will allow our facilities to conform to international security standards, it will also improve our logistics process. Now, if a carrier is handled without any instruction being given, we could automatically start filming the event, either with one camera or the entire network as required, using its GPS coordinates.”

 

Reefer Terminal

Logistics and Handling Company Implements Rugged Mobile Solution to Improve Port Operations

 

 

Yangshan Deep Water Port

Yangshan Deep Water Port project south of Shanghai, China, deploys Psion solutions to enhance its dispatch management of container trucks and improve processes.

 

Exel UK Ltd.

Track and Trace Solution Enables Improved Customer Service

Exel UK Ltd. is a world leader in supply chain management, providing customer-focused solutions to a wide range of industries including retail, consumer, technology, automotive, healthcare, chemical and industrial. Exel employs over 111,000 people in 2,000 locations in over 135 countries.

 

 

3x34 Transport

Barcoding Combined with WORKABOUT PRO Provide Optimum Solution for Tracing Consignments

“On the one hand we now do the job with nationwide transport and delivery which is our primary competence area. On the other hand we also meet our customer’s demand for maximum traceability of each consignment. And that is with a 100% functional, reliable and for the customer’s consignments unique solution which was produced in a short amount of time. That is very satisfactory.”

 

Pacific Pêche

In-Store Promotions and Warehouse Operations Optimized with the WORKABOUT PRO

 

 

Wilkinson

Retail giant Wilkinson expects Psion ’ speech technology to increase productivity.

"Psion was able to demonstrate such a compelling return on investment, that there was no reason not to proceed with adoption of the system immediately."

 

 

PEP Stores

Apparel company PEP saw the benefit of moving from the current RF technology to an eyes- and hands-free picking solution, in order to improve picking and distribution levels.

“With the implementation of the Psion voice system, we have ensured a strong focus on change management principals. When we arrived to train the pickers, they were hungry for knowledge and excited to learn. They immediately spotted the huge benefits of the hands-free factor and could not wait to start working with the system...”

 

 

Calgary Italian Bakery

Workabout Pro 3 Increases Delivery Efficiency and Accuracy for Baked Goods Provider

“Our drivers are more productive with the Psion-bMobile solution. bMobile’s software has allowed us to automate our accounting process, and the Workabout Pro 3’s touch screen allows us to do more on the road because employees are able to look up information faster and easier.”

 

Herman Losely & Son

Wholesale Nursery Stock Grower Accelerates Shipping Process with Psion 7535

“Since implementing this solution from Psion and Vista Data, we’ve experienced an incredible return on investment. Our accuracy has improved dramatically, which has led to greater customer satisfaction.”

 

Danske Fragtmænd

Distributor Reaps the Benefits of Real-Time Data Transfer

 

Geodis BM

Remote Monitoring of 200 Handheld Devices Provides Ongoing Control and Optimal Performance

“The closeness of our relationship—between both our business and our technical teams—has guaranteed us better performance in our operations,”

 

 

Lacour Fruit

Improved Efficiency and Compliance with Regulations Thanks to a Logistics Modernization Project

 

 

Lapeyre

A Complete End-to-End Mobile Computing Solution

“…Psion Teklogix is the only one that could meet our needs from start to finish: pre-sale, installation and after-sales service, the site study for the design and installation of the wireless network, the configuration of the equipment, training, troubleshooting, replacement of failed equipment. They are also at the forefront of new innovations, such as voice picking, which gives them the edge over the competition.”

 

 

Hallis Hudson

Data Capture Solution Enables Hallis Hudson To Increase Warehouse Throughput By 20%

“The data capture solution allowed us to redeploy 4 people, previously tied up with data entry, into other areas of the business, while also increasing warehouse throughput by around 20%, without additional staff.”

 

 

Panalpina

Security, Accuracy and Productivity for a Global Leader in Transportation and Logistics

“If we discover a problem or a missing item when we’re unloading a shipment, we know right away,” says Kappler. “Before the upgrade, we didn’t know which precise item was missing and had to take a lot of time and resources to pinpoint the problem. The new system has increased productivity and reduced personnel expenses.”

 

 

SPI

Error Rate: Zero. Customer Satisfaction Rate: 100. Growth Rate: Rapid.

“Having the right information in real time allows us to streamline our operations, the movement of palettes, the inventory, and also gives us flawless traceability. This level of performance is only possible if our team is working with high-end equipment.”

 

Fakta

Speech Solution Enhances Pallet Packing Efficiency

“The former packing method with self-adhesive labels produced too many errors, so we had no difficulty in taking the decision we took in November 2005 - we would implement a Speech system as soon as possible. We started to use the system at our central stores in Vejle back in spring 2006, and by the end of August the system had also come into operation in Rødovre.”

 

 

Superquinn

Supermarket Distribution Centre Improves Productivity by 20% While Reducing Errors With Psion Solution

“In a competitive tender, the Psion / Heavey RF solution was selected because of their superior product, local capabilities and flexibility.  Not only has the new system surpassed all our expectations but it will have paid for itself within a 12 month period.”

 

Bulmers

Speech Enabled Wireless Solution Earns Recognition for Inspired Use of Technology and Innovation

“Bulmers is the first live site to implement this technology in the Republic of Ireland.  As well as increasing productivity and accuracy, the system has boosted real time information on stock balances and stock control.”

 

 

wolfcraft

Speech Solution Accelerates Commissioning Process with 35% Less Errors

“Picking productivity has increased by at least 14 per cent and the error rate has fallen by 35 per cent.  Psion offered all solution components entirely from one source. Furthermore, the end-to-end speech solution is based exclusively on open future technologies, which on the one hand made linking to the SAP system easier for us, and on the other hand guarantees comprehensive investment security.”

 

Philips Lighting Distribution

Philips Lighting Distribution Supplies Customers without Fail Thanks to Psion

“We are absolutely certain now that what goes into the truck is in fact what the customer ordered.  In terms of service provision for ours customers, that is of inestimable value.”

 

HarperCollins UK

Supply Chain Division of Publishing Group Improves Customer Service with Psion ’ Handheld Computers

“HCUK deal directly with Psion and we are very happy with the product and solution they have provided us with. We have been using their equipment for over two years now and have been impressed with both the company and the equipment. I would not hesitate in recommending them."

 

Claire’s Stores – UK Distribution Centre

Claire’s Stores Achieves Efficient and Accurate Warehouse Management Thanks to RF Solution from Psion

“The Psion RF equipment is an integral part of our warehouse operation and they have worked very well for us. The operators quickly get used to using the handheld terminals and it is certainly much more efficient to enable communications with the Warehouse Management System (WMS) and merchandising systems directly rather than having to update information through a standard terminal.”

 

Boyne Valley Group

Speech Directed Logistics Solution Results in Improved Productivity and Picking Accuracy

“The new system is going very well and it has surpassed our expectations in a short space of time.  The information provided is in real-time, which is invaluable as we can see exactly what’s happening and where we need to reposition our team to ensure 100% customer satisfaction.  Already we have received positive feedback from our customers who have noticed an increase in the accuracy of orders.”

 

 

Borealis

RFID Helps Optimize Tracking Ability of Entire Supply Chain

“A lot of obstacles had to be overcome, but the task was solved at a technologically high, but functionally simple level. We have with this pilot project achieved the goal of improving the tracking ability for our supply chain. We now save both time and other resources on that account. It gives exciting perspectives for the future.”

 

Groupe Ludendo

Logistics Centre Acquires Flexibility to Respond to Demand Changes with WORKABOUT PRO Speech

 

 

Carreras

Spanish Storage and Distribution Company Implements Radio Frequency System to Maximize Information and Minimize Errors

“Psion ’s terminals are very tough, watertight and durable.  They bring us reliability. Warehouses are rather tough environments. And then there are temporary workers in the staff. RF is fundamental to our system; everything stems from the order the worker transmits via the gun. If it is lost or broken, we lose a fundamental working tool”

 

 

SPAR Distribution Centres

SPAR Distribution Centres streamline picking processes using Psion speech technology.

With immediate and significant savings, increased productivity and improved accuracy, SPAR management are most impressed with Psion ’ product quality, service and support and we are confident that we will realize the same benefits with our future roll-outs.”

 

 

 

Faber-Castell

Faber-Castell, a leading manufacturer of high-quality products for writing, colouring, and creative design, improves efficiency in warehouse distribution with speech solution from Psion .

 

SCA Packaging

Increased Accuracy Provides Rapid Return on Investment

“Some of our older employees who have been with us for 10 or 15 years were very accustomed to the old system,  But once they were trained on the new system, the all agree that we save a lot of time now because we have far fewer errors. We’ve already had better return on our investment than we expected.”

 

 

Schiedel

Helping Automate Operations for the Italian HQ of Europe’s Leading Chimney System Manufacturer

 

 

De Cecco

Increasing Accountability and Improving Data Transfer Accuracy for a Century-Old Food Producer

 

NIINIVIRTA Transport SpA

Streamlining Logistics for International Shipping with RFID

 

 

CGT Caterpillar

Reducing Errors and Improving the Customer Experience for Italy’s Largest Heavy Equipment Rental Company

 

 

Goodyear

NASCAR’s Premier Series Benefits from RFID Solution

“We’re excited to be working with Psion on our RFID tracking solution, which is the first deployment of its kind in the racing industry. The Psion 7535 with RD7950 UHF RFID Reader provides us with the ideal ruggedness and durability needed to handle logistics and accomplish our tire leasing goals on the NASCAR circuit.”

 

Belgian Formula 1 Grand Prix

130,000 Formula 1 Fans Greeted by RFIDEA and Psion at 2008 Belgium Grand Prix